Terms &
conditions.

These terms explain bookings, purchases and website use with Max Rive Photography B.V., registered in the Netherlands under Chamber of Commerce (KVK) number 76904458. Our address is Marktstraat 3a, 6191 JX Beek-L, The Netherlands.

Your tour or product description, the information supplied before you book, and your written confirmation form part of your agreement with us. Please keep a copy. Any individual arrangements we agree with you in writing also apply.

These terms do not remove rights that the law gives you. A later website update will not reduce the rights attached to an existing booking or purchase.

A standard photo-tour reservation requires a €1,500 deposit, unless a different amount is clearly stated for your booking. We confirm your place in writing after accepting your booking and receiving the required deposit.

The remaining balance is due 90 days before the tour begins. For a booking made within that period, we confirm the payment deadline before you commit. Please use the payment instructions supplied with your booking.

The price, currency, payment schedule and any agreed extras are set out in your booking information. Check your dates and details carefully, and contact us promptly if anything is incorrect.

Each tour has its own itinerary, accommodation, meals, transport, activity level and learning opportunities. The tour information supplied when you book explains what is included and what you need to arrange yourself.

Photography guidance may cover composition, working with light, finding original perspectives and techniques such as focus stacking, exposure blending and panoramas. The sessions depend on the tour, conditions and participants’ needs.

Outdoor photography is shaped by weather, access and local conditions. Specific light, wildlife, autumn colours, clear skies or photographs cannot be guaranteed. We may adjust the order of locations or daily activities where reasonably necessary, while respecting the essential features of your booking and the rights described in section 5.

To cancel or request a change, reply to your booking email or use our contact page. Include your name, tour and start date. Cancellation periods are counted in calendar days before the tour start date, using the date we receive your notice.

Your deposit

The €1,500 deposit can be transferred to another tour. It is refundable when a replacement participant has been found and the original tour is fully booked. Any statutory right to a refund still applies.

Your remaining balance

The following schedule applies to the remaining tour balance, excluding the deposit, for a cancellation by you. If the terms agreed when you booked provide a higher refund, we honour those terms.

The €1,500 deposit is handled separately. The exceptions and transfer options below are part of this policy.

Moving to another tour

If you cancel between 90 days and 8 weeks (56 days) before the start, your deposit and other payments can be transferred to another tour date. We will confirm the new date, availability and any price difference with you. The separate deposit-transfer option above is not limited to this window.

When your place is filled

If a replacement participant fills your place, we refund the payments covered by the replacement, taking account of any discount actually offered to them. The deposit-refund condition above also applies. Any deduction must be lawful and explained; we will not retain more than we are legally entitled to.

Where package-travel law applies, you may also have a right to transfer the booking to another eligible traveller on reasonable notice. Any permitted transfer charge must reflect actual, reasonable costs. Cancellation charges must be appropriate and justifiable, taking account of savings and income from reallocating your place.

How refunds are paid

We initiate approved refunds within 72 hours, using the original payment method unless we agree otherwise. Your bank or provider may need additional processing time. We do not deduct processing charges from a refund where the law prohibits them. Your bank’s exchange rate may affect the amount you receive in a different currency.

Existing flexible COVID-19 promise

Our published flexible-booking promise provides a full refund if you have to cancel for a COVID-19-related reason at any time before the tour starts. That promise is retained here and takes priority over the standard schedule above.

Your statutory rights take priority. The table does not limit any right to a greater refund, including the circumstances described in section 5.

If we cancel your tour before it starts, for any reason, we refund all payments made to us for that tour. You do not have to accept a credit or alternative tour instead of a refund.

We will tell you about significant changes and explain your options. Where package-travel law applies, a significant change may entitle you to end the agreement without a cancellation charge. Unavoidable, extraordinary circumstances at the destination or nearby that significantly affect the tour or transport to the destination can also give you a right to cancel for a full refund.

Where package-travel law applies, we remain responsible for the proper performance of the services included in your package, including services delivered by our suppliers. Tell us promptly about a problem so we can help put it right. Your rights to assistance, a price reduction or compensation remain available where the law provides them.

Refunds required by package-travel law will be made within the applicable deadline, normally no later than 14 days after cancellation. Our usual 72-hour refund-processing commitment is explained in section 4. Separately booked flights and other arrangements are not automatically included in a tour refund; this does not exclude any compensation we are legally required to pay.

Please read the activity level, hiking distances, elevation gain, altitude, accommodation and equipment information for your chosen tour before booking. If you are unsure whether a trip suits your fitness or experience, ask us first.

Mountain and outdoor travel can involve uneven or exposed terrain, rapidly changing weather, heat, cold, altitude, water and remote locations. These conditions carry risks of injury, illness and damage to equipment; some risks cannot be removed completely.

Participation is voluntary. Follow reasonable safety instructions, bring the required equipment, and tell your guide if you feel unwell or cannot safely continue. Share relevant health, allergy or mobility information through the requested tour-information process so we can discuss appropriate arrangements.

Travel insurance is required for our tours. Check that it covers your destination and planned activities, including hiking altitude and emergency medical care, evacuation and repatriation where relevant. Cancellation cover and cover for photography equipment are strongly recommended.

Acknowledging these risks does not waive our responsibility to exercise reasonable care or any liability that cannot lawfully be excluded.

Check that your passport, visas and other entry documents are valid for the destinations and transit countries on your itinerary. Follow current entry and health requirements that apply to your nationality and circumstances. Contact us if you need help understanding the tour arrangements.

Arrive at the meeting point and time in your booking information. Tell us as soon as possible if your travel is delayed so we can discuss the available options.

Treat other participants, local communities, wildlife and the places we visit with respect. Follow local laws, access restrictions and your guides’ reasonable instructions. Drone use is only permitted where local rules, permits and the site conditions allow it; a tour does not guarantee permission to fly.

Guides may adapt or stop an activity when reasonably necessary for safety. Any resulting changes, refunds or additional arrangements remain subject to your agreement and applicable law.

The product or tour offer accepted when you book determines which tutorials, preset packs, downloads and streaming access are included. Any access period, lifetime-access promise or tour bonus advertised as part of that offer remains part of your agreement. This includes any in-the-field tutorials specifically promised in your accepted offer.

Digital content is licensed to the purchaser for their own use. You may apply the techniques and presets to your own photographs, including photographs you sell. You may not redistribute, resell, upload, share account access to, or provide copies of the tutorials, preset files or other supplied learning materials without permission, except where the law allows it.

Check the listed software and compatibility requirements before buying. If a file, download or access link does not work, contact us with your order details so we can help. Your legal rights if digital content is faulty, not supplied or not as described remain unaffected.

Digital purchases & withdrawal

Where an EU or Dutch consumer right of withdrawal applies, you generally have 14 days from concluding the contract to withdraw. For digital content supplied immediately, that right is lost only once supply begins after your express consent, your acknowledgement that you will lose the right, and the required confirmation in a form you can save. Accepting these terms alone is not that consent.

To exercise a withdrawal right, send us a clear statement through the contact page, by replying to your order email, or by post to our address in section 1. Include your name, order reference and order date. Applicable statutory refunds are made within 14 days of receiving your withdrawal notice. This is separate from your rights when content is faulty.

Photographs, videos, text, designs and other materials on this website belong to Max Rive Photography B.V. or the rights holders who have permitted their use. Copyright and other intellectual-property rights remain with their owners.

Except where a product licence or the law permits it, you need written permission before reproducing, publishing, distributing or commercially using these materials. Buying a tutorial or preset does not give you permission to reuse the example photographs.

Do not misuse the website, attempt unauthorised access, interfere with its operation or use multiple accounts to obtain the same single-use promotional reward. Gift cards and promotions are subject to their stated offer conditions and applicable law.

Links to other websites are provided for reference. Those websites have their own terms and privacy policies. A link does not make us responsible for their independent content, but it does not remove any responsibility we have under law.

Our Privacy Policy explains how personal information is handled, including booking details, tour preparation, website use and your choices.

You keep ownership of photographs, reviews and other material you submit. Please only provide content you have the right to share, including any necessary permission from people shown in it.

We will agree the intended use and credit with you before publishing submitted photographs or testimonials. These terms do not give us unlimited permission to use your work or your likeness. Let us know if you believe material on the website infringes your rights, and we will investigate.

Please raise a concern with your guide during a tour, or contact us with your booking or order reference and an explanation of the issue. Letting us know promptly gives us the opportunity to help and resolve it.

You can use our contact page, reply to your booking or order correspondence, or write to Max Rive Photography B.V., Marktstraat 3a, 6191 JX Beek-L, The Netherlands.

Dutch law applies to our agreements, without taking away mandatory consumer protections that apply in your country of residence. These terms do not restrict your right to bring a claim before a court that has jurisdiction under the applicable rules.

The date at the top identifies this version of the terms. We may update the page for future bookings and purchases. Changes do not retrospectively reduce the rights agreed for an existing contract.

If a term conflicts with mandatory law, that law applies. If a provision is unenforceable, the remaining terms continue only to the extent that the law allows.

Please contact us before booking if any part is unclear. We are happy to explain how it applies to your tour or purchase.